At The District Finance Center, we can help you in case you are facing Loan Harassment & Blackmailing Problems. Our quick response team will take action based on your situation and the level of harassment face by you.
Following actions is considered harassment:
๐ Hacking your phone data and blackmailing you.
๐ Contacting your friends and relatives about your debt without your knowledge or acceptance.
๐ Calling you repeatedly and putting mental pressure to pay the loan EMI.
๐ Threatening you or your family or relatives.
๐ Trying to humiliate you by visiting your place of business or home without notice.
๐ Insulting you in public or by circulating WhatsApp messages that you are in debt and unable to pay.
What are the RBI guidelines for loan recovery agents?
๐ The RBI has issued some rules for debt collectors (third-party recovery agents) that protect consumers from abuse and mental harassment.
RBI rules include:
๐ The loan recovery agent(s) cannot visit your home without an appointment.
๐ The loan recovery agent(s) cannot call you at work or visit your office without notice.
๐ The loan recovery agent(s) cannot insult or intimidate you in any manner.
๐ The loan recovery agent(s) can't use abusive language while interacting with you.
๐ The loan recovery agent(s) need to carry the bankโs identification and authorization letter.
๐ The loan recovery agent(s) cannot contact you before 7 am and after 7 pm.